Villafuerte Solutions
Your Number One Done-For-You Interpretation Service Company
About Us
Reach new corners of the world with our interpreting and customer support services. Villafuerte Solutions offers efficient and cost-effective remote Spanish interpreting services in the healthcare, customer service and legal sectors.
With over a decade of experience, Villafuerte Solutions is available 24 hours a day, 7 days a week to assist our clients in improving customer satisfaction and optimizing productivity.
Each of our team members undergo over 160 hours of training to ensure peak efficiency with every call. Our employees are trained in compliance with HIPAA, proficiency in Spanish and English, medical terminology, legal terminology, note taking, customer service and much more.
01.
01.
Benefits
Benefits
In the most cost effective manner, Villafuerte Solutions will help you gain total understanding of your Spanish speaker’s needs through excellent phone support.
Our friendly customer support team is trained to convey the right message and provide the best solutions.
In the most cost effective manner, Villafuerte Solutions will help you gain total understanding of your Spanish speaker’s needs through excellent phone support.
Our friendly customer support team is trained to convey the right message and provide the best solutions.
03.
How It works
02.
Our Experience
We simplify the hiring process for each of our clients by employing only the most qualified associates. From the very start of the onboarding process, we make it clear that we are a customer-oriented organization with centralized systems to support large scale companies in handling their customer service calls and improving customer retention.
03.
How It works
We aim to display our core values with every service we provide. This is why we only hire friendly and passionate associates who share these same values.
Even after rigorous evaluation, testing and training, our dedicated customer service staff take part in refresher courses, a streamline feedback process, and continued education with Villafuerte Solutions.
After your free trial, you will have all access to our team of customer service representatives and
can immediately start building meaningful relationships with each of your callers.
Fast access to representatives, simple and secure, 24/7 support
We aim to display our core values with every service we provide. This is why we only hire friendly and passionate associates who share these same values.
Even after rigorous evaluation, testing and training, our dedicated customer service staff take part in refresher courses, a streamline feedback process, and continued education with Villafuerte Solutions.
After your free trial, you will have all access to our team of customer service representatives and
can immediately start building meaningful relationships with each of your callers.
Fast access to representatives, simple and secure, 24/7 support
02.
Our Experience
We simplify the hiring process for each of our clients by employing only the most qualified associates. From the very start of the onboarding process, we make it clear that we are a customer-oriented organization with centralized systems to support large scale companies in handling their customer service calls and improving customer retention.
Drop Us A Message
Our Industries
01.
Healthcare
We provide fast and accurate interpretation services so that
nothing ever gets lost in translation for your patient
We build bridges of understanding all across the world. Villafuerte Solutions offers 24/7 access to over-the-phone medical interpreters (OPI). With this direct service, we ensure every patient receives consistent and accurate interpretation. Your callers connect to certified interpreters in seconds and you only pay for the minutes used.
01.
Healthcare
We provide fast and accurate interpretation services so that
nothing ever gets lost in translation for your patient
We build bridges of understanding all across the world. Villafuerte Solutions offers 24/7 access to over-the-phone medical interpreters (OPI). With this direct service, we ensure every patient receives consistent and accurate interpretation. Your callers connect to certified interpreters in seconds and you only pay for the minutes used.
02.
Customer Service
Expand your reach with our customer service interpreting services
In most cost effective manner, Villafuerte Solutions will help you gain total understanding of your Spanish speaker's need through excellent remote interpreting services.
02.
Customer Service
Expand your reach with our customer service interpreting services
In most cost effective manner, Villafuerte Solutions will help you gain total understanding of your Spanish speaker's need through excellent remote interpreting services.
03.
Legal
Handling legal sensitive calls 24/7/365
From recording statements to court hearing interpreting, Villafuerte Solutions offers qualified and certified interpreters.
03.
Legal
Handling legal sensitive calls 24/7/365
From recording statements to court hearing interpreting, Villafuerte Solutions offers qualified and certified interpreters.
Create the best customer experience for your Spanish speaker
Get In Touch
Address
2334 North East 139th St, North Miami FL 33181
Phone Number:
+1 800 549 9535
